Mar 10, 2022
South African consumers are offered a wide range of protection in the form of legislated consumer rights, developed and applied over the years into the framework that we know today. “Over the years, this has been vital; particularly in the financial services sector,”...
Mar 10, 2022
In advance of critical biodiversity negotiations in Geneva, the Campaign for Nature’s Global Steering Committee is urging ambitious nature protection, funding for biodiversity, and support for Indigenous Peoples and local communities. Led by former US Senator Russ...
Mar 10, 2022
New research has found that heavy episodic drinkers consumed more alcohol than usual during both increased and decreased lockdown restrictions and reported drinking more alcohol because they felt stressed, felt a need to relax, and felt bored. The researchers...
Mar 10, 2022
The latest South African Customer Satisfaction Index (SA-csi) for Life Insurance (2021) conducted by Consulta reveals how satisfied customers are with their life insurers over the last year. The benchmark measurement for Life Insurance (2021) provides important...
Mar 9, 2022
By 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them eclipses good-fit customer acquisition costs, according to Gartner. When “breaking up” with a poor-fit customer, organizations proactively end the...
Mar 9, 2022
After remaining unchanged at 43 points in the fourth quarter of 2021, the RMB/BER Business Confidence Index (BCI) increased to 46 in the first quarter of 2022. Although this is just below the neutral-50 mark reached in the second half of last year, the latest reading...
