Sep 20, 2021
The Covid-19 pandemic has driven a reduction in Enterprise Supplier Development (ESD) spending among big companies. This is one of the findings from Edge Growth’s annual survey into the state of ESD and SME development. A massive 62,8% of respondents who...
Sep 20, 2021
A new initiative by Vodafone Group and the International Telecommunications Union (ITU), the United Nations’ specialised agency for ICT, aims to address the global digital divide by giving an additional 3,4-billion people the ability to access and use the...
Sep 20, 2021
The enterprise applications market continued to grow in 2020 as organisations accelerated their digital transformation efforts in response to the business disruptions caused by the Covid-19 pandemic. According to a new report from International Data Corporation (IDC),...
Sep 20, 2021
Contact centre as a service (CCaaS) will likely hit mainstream adoption in less than two years, according to Gartner. Positioned in the Slope of Enlightenment on the 2021 Gartner Hype Cycle for Customer Service and Support Technologies, some early adopters of CCaaS...
Sep 20, 2021
According to the International Data Corporation (IDC) Worldwide Quarterly Security Appliance Tracker, vendor revenue in the overall security appliance market grew 12,2% year over year in the second quarter of 2021 (2Q21) reaching nearly $4,7-billion. This was an...
Sep 17, 2021
Kathy Gibson reports – South Africa’s major banks are showing signs of recovering from the pandemic, with digitally-led strategies a key investment focus. PwC’s Major Banks Analysis 2021 finds that Absa, FirstRand, Nedbank and Standard Bank are all developing new...
