Jul 5, 2021
The Kaseya technology management software was hijacked in a global ransomware attack that started on Friday. Attackers changed a Kaseya tool called VSA, used by IT professionals to manage servers, desktops, network devices and printers. Kaseya has responded to the...
Jul 5, 2021
Only one in three customer service reps are actually engaged – the remaining reps are neutral or disengaged, says research group Gartner in a new report. The Gartner 2021 Customer Service Rep Role and Experience Survey of 600 customer service reps, reveals...
Jul 5, 2021
Spending on compute and storage infrastructure products for cloud infrastructure, including dedicated and shared environments, increased 12,5% YoY in the first quarter of 2021 to $15,1-billion, This is according to IDC’s Worldwide Quarterly Enterprise...
Jul 5, 2021
KPMG SA has announced the winners of its KPMG Private Enterprise Tech Innovator in Africa competition, with South Africa-based Khula! coming out as the leading tech innovator and set to participate in the global leg of the competition in November. This global...
Jul 5, 2021
The installed base of telematics devices in the car rental and leasing market reached 5-million in 2020, according to new market research from IoT analysts Berg Insight. The Covid-19 pandemic and its effects on the world economy are believed to drive demand for...
Jul 5, 2021
Video game subscriptions are one of the fastest-growing segments within the gaming industry and are projected to have double-digit percentage growth from 2020-2021. According to data presented by Safe Betting Sites USA, video game subscription revenue is projected to...
