Mar 15, 2021
Nobel laureate Joseph E Stiglitz has called for a comprehensive global plan to help countries cope with mounting debt that has been compounded by the Covid-19 pandemic. Stiglitz, a recipient of the Nobel Memorial Prize in Economic Sciences in 2001, was speaking on...
Mar 15, 2021
Customer service and support leaders are accelerating self-service initiatives to mitigate potential negative impacts of the Covid-19 pandemic, according to Gartner. More than 40% of customer service and support leaders have experienced increased service contact...
Mar 15, 2021
According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Storage Systems Tracker, global market revenue for enterprise external OEM storage systems declined 2,1% year over year to $7,8-billion during the fourth quarter of 2020 (4Q20). Total...
Mar 15, 2021
According to a new research report from the IoT analyst firm Berg Insight, the global market for precision agriculture solutions is forecasted to grow from € 2,7-billion in 2020 at a compound annual growth rate (CAGR) of 6,8% to reach about € 3,7-billion in 2025. A...
Mar 12, 2021
South Africa’s young people prefer to work for organisations that have business leaders who are open and honest in their communication with employees. In the eyes of younger generations, transparency has become an important factor that needs to be ensured by...
Mar 12, 2021
Customer expectations are growing amid the transition to all-digital experiences. And employees – who are already stretched thin – are feeling more pressure to meet demand. In response, many business leaders are turning to AI and workflow automation. These...