Telco clouds would drive competition

IDC believes that the telco cloud will develop in parallel with cloud hyperscalers, operations support systems or business support systems vendors, application providers, system integrators, open source groups, and industry bodies. These are among the findings from...

Zero-day exploits hit Windows OS, Explorer

In May 2020, Kaspersky’s automated detection technologies prevented a targeted attack on a South Korean company. Closer analysis revealed that this attack used a previously unknown full chain that consisted of two zero-day exploits: a remote code execution...

Customer service key for loyalty, retention

In today’s uncertain and volatile environment, customer service must play a larger role in driving both customer retention and also growing customer loyalty, according to Gartner. However, most customer service organisations attempt to do so by leaning heavily...
IBM reaches a new milestone in quantum computing

IBM reaches a new milestone in quantum computing

IBM has achieved its highest Quantum Volume to date. Combining a series of new software and hardware techniques to improve overall performance, the company has upgraded one of its newest 27-qubit client-deployed systems to achieve a Quantum Volume 64. IBM has made a...
Tech trends to watch over the next decade

Tech trends to watch over the next decade

Social distancing technologies, composable enterprise, AI-assisted design, differential privacy and biodegradable sensors are among the key technologies to watch in the years ahead. The 30 must-watch technologies on the Gartner Hype Cycle for Emerging Technologies,...

Following Experian breach, banks move quickly to help customers

Banks have responded quickly to yesterday evening’s news of a massive data breach at credit bureau Experian, which potentially exposed the personal details of 24-million South Africans consumers and almost 1-million businesses. FNB has sent out a statement...