Oct 21, 2020
Despite research showing an overall decrease in certain malware families and types in sub-Saharan Africa (SSA) in H1 2020 (36% decrease in South Africa, 26% decrease in Kenya and a 2,7% decrease in Nigeria), the human cyber threat remains rife. Africa is not immune to...
Oct 21, 2020
In his Economic Reconstruction and Recovery Plan of 15 October 2020, President Cyril Ramaphosa once again placed the emphasis on infrastructure development, job creation, energy security, debt reduction and the fight against corruption. By Nicolaas van Wyk, CEO of the...
Oct 21, 2020
Customer service and support leaders must transform their service experience with dynamic customer engagement (DCE) to enable personalised proactive conversations with customers, according to Gartner. However, most service organisations operate in a reactive manner,...
Oct 21, 2020
Vodacom KwaZulu Natal Region will invest just over R320-million into the network across the province during the 2020/2021 financial year. The lion’s share of the capital expenditure will go towards building new LTE base station sites in both urban and deep rural...
Oct 21, 2020
According to the research data analysed and published by ComprarAcciones.com, consumer tech sales in the US will grow by 18% year-over-year (YoY) in Q4 2020 as a result of the continued work and learn-from-home trends. Comparatively, the growth rate in Q4 2019 was...
Oct 20, 2020
Gartner has outlined the top strategic technology trends that organisations need to explore in 2021. “The need for operational resiliency across enterprise functions has never been greater,” says Brian Burke, research vice-president at Gartner. “CIOs...
