Give employees a better on-site experience

HR leaders can better manage the experience of employees who must work on-site during the Covid-19 pandemic by instituting six key steps, according to Gartner. “Apart from providing the government recommended provisions, such as masks, sanitisers and personal...

E-commerce takes off during lockdown

As the country enters into its fourth week of lockdown, South African consumers have embraced the concept of online shopping – not only for themselves, but also to assist the many families who are in desperate need of financial relief during the Covid-19 crisis....

African cities suffer major air pollution increases

Falling visibility in three major African cities reveals that air pollution has increased significantly over the last 45 years – leaving citizens facing further short-term increases in man-made pollution due to increasing urbanization and economic development, a...

CIOs must act to improve psychological safety

People who indicate they have high levels of professional well-being are more likely than their peers to say they feel psychologically safe at work, according to Gartner. Psychological safety — a shared belief among team members that they feel comfortable about...

EmpathyAtScale key to customer experience

In today’s technology-driven world, customers and consumers have made the experience they receive from a brand a crucial aspect of any engagement or customer journey. Brands will be competing for customers and loyalty based increasingly upon the experience the...

Logistics leaders can help improve driver safety

To improve the safety of transportation workers during the Covid-19 pandemic and beyond, supply chain and logistics leaders should implement four technology initiatives immediately, according to Gartner. “As capacity continues to tighten and there are fewer...