Aug 29, 2025
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
Aug 29, 2025
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
Aug 29, 2025
A new international study led by researchers from the University of Cape Town (UCT) and the University of Bern has found that people living with HIV who also have a mental disorder live, on average, three to five years shorter than people with HIV who do not have a...
Aug 29, 2025
BankservAfrica has launched its new identity, marking a decisive shift in its role at the centre of South Africa’s payments landscape. Now PayInc, the rebrand represents more than a change of name. It reflects a renewed purpose, positioning the leading payments...
Aug 28, 2025
Year-over-year (YoY) spending, between 2025 and 2029 for artificial intelligence (AI) will grow by 31,9%, according to data from the International Data Corporation’s (IDC) Worldwide Artificial Intelligence IT Spending Market Forecast. This investment, driven by the...
Aug 28, 2025
The world is spending more on gaming PCs and laptops than ever, and this trend shows no signs of slowing down any time soon. A massive gaming user base and the growing esports audience have kept demand strong even when global PC sales hit the brakes. Cutting-edge...