SA’s deteriorating rule of law raises concerns

South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...

Third-party platforms the ‘new front door for customer service’

More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT – with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers...

Amazon’s 1,5-million workforce dwarves its rivals

In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars – and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group – raking in nearly $3 000 per second...

New phishing threat uses fake HR updates

Kaspersky has identified an advanced phishing campaign targeting employees with personalised emails and attached documents disguised as HR policy updates. This campaign marks a significant escalation in phishing tactics, with attackers tailoring not only the email...
AI could improve accuracy of Earth-observing satellites

AI could improve accuracy of Earth-observing satellites

Cloud cover can keep optical instruments on satellites from clearly capturing Earth’s surface – but artificial intelligence could go a long way towards mitigating this. Still in testing, JPL’s Dynamic Targeting uses AI to avoid imaging clouds, yielding a higher...

End-user spending on information security to hit $213bn

Worldwide end-user spending on information security is projected to reach $213-billion in 2025, up from $193 billion in 2024, according to Gartner. Spending is estimated to increase 12,5% in 2026 to total $240-billion. “Established security spending will continue as...