Jul 9, 2026
Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner. A Gartner survey of 3 566 B2B and B2C customers, conducted in February and March...
Jul 9, 2026
Organisations in Africa can reduce phishing susceptibility by 79% after just one year of consistent security awareness training (SAT) – despite a threat landscape increasingly powered by AI, according to new research from KnowBe4. The 2026 Phishing By Industry...
Jul 9, 2026
Meta has rolled out Muse Image, its first image generation model from Meta Superintelligence Labs. Muse Image helps users create high-quality visuals, and enables a number of creative tools across Metaʼs apps. Whether starting from scratch or working with an existing...
Jul 9, 2026
AI is highly appreciated among travellers for saving time, finding personalised recommendations, and budget-saving offers – but data security risks awareness is also high, which security experts say is a good sign. New research from Kaspersky reveals what drives...
Jul 9, 2026
For decades, the Karoo has sat at the centre of South Africa’s shale gas debate. Supporters have argued that exploiting underground gas reserves could strengthen the country’s energy security and stimulate economic development. Opponents have warned about water...
Jul 8, 2026
South African start-up Refiant has launched Protea, its suite of long-context AI models. With a 10 million-token context window, it is one of the largest ever made publicly available, and is accessible immediately. Until now, AI has been constrained by how much it can...
