Strategies for mitigating SA’s talent crisis

Strategies for mitigating SA’s talent crisis

South African organisations are navigating a complex and rapidly evolving talent landscape. With global trends reshaping local realities, the battle to attract, engage and retain top talent is intensifying. “Employers must critically assess the effectiveness of their...

Choicejacking can hack your phone in the blink of an eye

Although smartphone and tablet manufacturers have introduced measures to protect users from juice jacking, an attack in which malicious chargers compromise connected mobile devices, cybercriminals have found ways to bypass these safeguards. The recently-emerged method...

EU initiative to boost SADC trade launched

The Southern African Development Community (SADC), in partnership with the European Union (EU), the United Nations Industrial Development Organisation (UNIDO), and the International Trade Centre (ITC), has officially launched the Africa Trade Competitiveness and...

SA’s deteriorating rule of law raises concerns

South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...

Third-party platforms the ‘new front door for customer service’

More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT – with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers...

Amazon’s 1,5-million workforce dwarves its rivals

In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars – and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group – raking in nearly $3 000 per second...