These are the most valuable AI use cases for customer service

As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...

Security, affordability will shape a new era for energy

Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...

AMD, OpenAI to deploy 6 gigawatts of AMD GPUs

AMD and OpenAI have announced a 6 gigawatt agreement to power OpenAI’s next-generation AI infrastructure across multiple generations of AMD Instinct GPUs. The first 1 gigawatt deployment of AMD Instinct MI450 GPUs is set to begin in the second half of 2026. Under the...

Gold price tops $4 000 … can it go higher?

Gold has broken through $4 000 an ounce for the first time and Nigel Green, CEO of deVere Group, says the rally underlines investors’ unease about debt, inflation, and policy direction – though questions are now emerging about how much further it can go. “Gold...

SOLA accelerates SA’s grid modernisation

The SOLA Group has powered up Africa’s first multi-buyer virtual wheeling facility – the Springbok Solar Power Project – considered a major breakthrough for large-scale renewable energy procurement on the continent. Delivered ahead of schedule, the 195-megawatt (MW)...

Young scientists rise to the challenge at Eskom Expo

This year’s Eskom Expo for Young Scientists International Science Fair (ISF) at Emperor’s Palace saw 319 young scientists from South Africa, Lesotho, Namibia, Zimbabwe, Ireland, India, and Russia showcase and compete against each other with their STEMI research...