Big data adds value to the service desk

Kathy Gibson reports from SMEXA 2015 – Using big data can help IT service desks save time and money while improving the service they offer their users. According to Kevin Leslie, SPM director at HP Software EMEA, the concept of bimodal IT has fundamentally changed the...

IT’s role in the digital enterprise

Kathy Gibson reports from SMEXA 2105 – Smart machines, the Internet of Things (IoT0, big data, cloud computing and social media are all driving business to become more digital, while the way employees work is changing as well. In this environment, companies have to...

New professional skills are in demand

Kathy Gibson reports from SMEXA 2015 – The changing IT landscape means that a new set of skills is required by professional service providers – and the qualifications that used to be relevant might not be good enough today. Get-It-Right’s Johann Botha, on behalf of...

Uber delivers boerewors for Braai Day

Uber and Checkers are giving South Africans the opportunity to have the newly launched 2015 Championship Boerewors delivered to braais via UBERMZANSI this Heritage Day (24 September). Special 1kg packages of #SAsNo1 boerewors will be available between 10:00 and 14:00...

MTN signs up for Ericsson services

MTN has signed a multi-year agreement to implement, support and manage Ericsson’s Order to Cash suite, enabling the telecommunications operator to standardise the customer experience for its products and services in all the markets it is operational. As part of...

Telkom in ambitious Bryanston FTTH rollout

More than 12 000 Bryanston homes will have access to Telkom’s fibre technology by March 2016, making it the largest fibre open access suburb to date. The fibre rollout has already started.