PayPal positions for an independent future

PayPal is repositioning itself as a broader commerce platform, following its split from eBay. The strategy will be critical to its long term survival in an increasingly competitive space, according to Gilles Ubaghs, senior analyst: financial services technology at Ovum. PayPal is repositioning itself as a broader commerce platform, following its split from eBay. The strategy will be critical to its long term survival in an increasingly competitive space, according to Gilles Ubaghs, senior analyst: financial services technology at Ovum.

Customer service key in competitive market

Genesys, Cisco and Avaya, closely followed by Interactive Intelligence, have been named as market leaders in IDC’s 2015 MarketScape study of the worldwide contact centre infrastructure and software (CCIS) market. The CCIS market includes voice and digital media...

Manufacturers must do integrated planning

By 2018, 75% of manufacturers will be co-ordinating enterprise-wide planning activities under the umbrella of rapid integrated business planning (rIBP), according to IDC Manufacturing Insights. A new study, IDC PlanScape: Implementing a Rapid Integrated Business...

Consumers turn to used cars

The latest Vehicle Price Index (VPI) report released by TransUnion shows the effect of continued economic pressure on the pockets of consumers. Used car price inflation showed an increase of 2,41% in Q2 2015, up from 0,58% on a year-on-year basis, while new car price...

WLAN growth slow but market is dynamic

The overall enterprise and consumer wireless local area network (WLAN) market in Europe, the Middle East and Africa (EMEA) decreased 12,6% in value and 20,3% in volume quarter on quarter in Q1 2015. Year on year it grew in value by 2,9%, with almost no change in...
Gauteng close to Uber resolution

Gauteng close to Uber resolution

An interim framework agreement between Uber and the Gauteng Provincial Metered Taxi Council (GPMTC) aims to ease tensions between the parties. Gauteng MEC for Roads and Transport, Ismail Vadi, who facilitated talks between the organisations, says they were constructive and led to an understanding of the different kinds of services being provided by metered taxis and Uber partner-drivers.