FNB quickest in customer complaint resolution

The Ombudsman for Banking Services’ annual report for 2023, has named FNB as the bank with the quickest turnaround time to close complaints. According to the report, FNB has a low percentage of referrals convert into formal complaints, indicating that the bank...

Vodacom earmarks R500m to expand connectivity in the Eastern Cape

Driving digital inclusion, Vodacom Eastern Cape will spend R500-million this financial year on modernising its network, energy projects, and accelerating broadband coverage across the region – particularly in townships and deep rural areas of the province. The...

Telcos targeting ‘attractive’ SMB market

Telecoms service providers globally are upping their game to capture market share, grow revenue, and increase profitability by growing business in the small- and medium-sized business (SMB) market, according to new research from GlobalData. “Given the historical...

SA’s first solar façade skyscraper is generating power

Energy Partners, in collaboration with Fairvest, has completed the Metalbox skyscraper solar project in Auckland Park, Johannesburg, featuring building-integrated photovoltaics (BIPV) that generate up to 300MWh annually, making it South Africa’s first solar...
Intel AI pioneers 8K OTT broadcast at Paris Olympics

Intel AI pioneers 8K OTT broadcast at Paris Olympics

Watching live Olympic sport from the comfort of your home in 8K video resolution – the highest broadcast-grade viewing quality – would, before today, have been something of a pipe dream. At the Olympic Games Paris 2024, Intel will demonstrate how this...

Hybrid working can help bridge the gender gap

Research shows that women are more likely to return to full-time work when empowered to go hybrid, and that this work model can level out workplace opportunities. In August, a study by Public First found that hybrid working has encouraged many professionally educated...