WSIS Prizes honour top tech solutions for digital development

South Africa’s Reach Digital Health has been received an International Telecommunication Union (ITU) award for its MomConnect system. The 15th annual WSIS Prizes honour innovative technological approaches that support global development. The awards, announced at the...
AI, cross-border trade reshape e-commerce in SA

AI, cross-border trade reshape e-commerce in SA

AI could soon choose what we buy, sustainability has shifted from nice-to-have to non-negotiable, and second-hand shopping is rapidly becoming mainstream, according to DHL’s E-Commerce Trends Report 2026. Based on survey findings from 29 000 online shoppers and 5 800...

Customers prefer third-party GenAI to chatbots

Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner. A Gartner survey of 3 566 B2B and B2C customers, conducted in February and March...

Security awareness training can curb phishing

Organisations in Africa can reduce phishing susceptibility by 79% after just one year of consistent security awareness training (SAT) – despite a threat landscape increasingly powered by AI, according to new research from KnowBe4. The 2026 Phishing By Industry...