Holiday retail predictions: A unified yet fractured journey

Holiday retail planning used to follow a predictable playbook: Optimise the checkout funnel; launch the campaigns; stock the shelves; brace for Cyber Week. But in today’s market, that playbook is obsolete. Data from the Salesforce Shopping Index tells the story...

New UN guide keeps people in charge of AI in smart cities

The United Nations has launched its first system-wide toolbox designed to ensure that people, rather than machines, remain accountable for public decisions in smart cities in the era of artificial intelligence (AI). AI is already at work in city halls around the...

Three steps for CFOs to turn AI time savings into business

CFOs are under increasing pressure to show returns from AI investments, yet productivity gains in most organisations are too marginal to materially impact financial performance or consistently lower headcount, says Gartner, adding that active governance is needed to...

Summit highlights cyber resilience as a boardroom responsibility

As AI and increasingly connected technologies reshape the way businesses operate, South African organisations must rethink how they manage cybersecurity, with greater accountability at board level and a stronger focus on resilience, trust, and collaboration. This was...