Feb 21, 2024
Kathy Gibson reports – So often we talk about artificial intelligence (AI) in general terms, as an abstract concept that is somehow peripheral to our lives. But the reality is that it could have a profound effect on the way we live and work, says Michelle Olivier,...
Feb 21, 2024
Kathy Gibson reports – Technology innovations are constant, and have brought us a long way in what is, in reality, just a few years. Trainer Warren Shaw speaks at a Pinnacle event for SME partners about complementary opposites: these are not simply two separate...
Feb 21, 2024
Kathy Gibson reports – Generative artificial intelligence (GenAI) is arguably going to have a more profound impact on the IT and business world than any innovation since the Internet. But, while users across the globe are itching to benefit from GenAI value, a...
Feb 21, 2024
There’s an emerging global identity crisis as cybercriminals double down on exploiting user identities to compromise enterprises worldwide. According to the 2024 X-Force Threat Intelligence Index from IBM X-Force, in 2023 cybercriminals saw more opportunities to...
Feb 21, 2024
Top performing supply chain organisations are investing in artificial intelligence and machine learning (AI/ML) to optimize their processes at more than twice the rate of low performing peers, according to a survey by Gartner. The survey also revealed that the best...
Feb 21, 2024
By 2027, 30% of the Fortune 500 will consolidate postpurchase tasks such as expansion, service, success and renewal into a unified customer-facing employee role, according to Gartner. Generative AI (GenAI) promises to automate greater portions of customer service...
