AI and a question of ethics

AI and a question of ethics

Kathy Gibson reports from Gitex Africa Morocco 2024 – When it comes to using artificial intelligence (AI), ethics is a key issue, and organisations are advised start formulating clear policies around trusted and responsible AI. Rohan Patel, senior...

New report unpacks Russian influence in SA

Three prominent X/Twitter accounts appear to be behaving as information bridges or conduits between a Russian online community and communities that regularly interact on topics of political and social importance in South Africa. This is according to a new report...

Apple Mac loses race with Dell and HP PCs in US

As of January 2024, there were roughly 331-million Internet users in the US and nearly 40% of them have at least one desktop PC in their household, while 68% own a laptop. But although US consumers are spoiled for choice when shopping for a PC, Apple`s Mac is rarely...

Consumers will drive rapid growth in customer experience market

The global customer experience management market will reach $32,87-billion by 2030, with a CAGR of 15,8% from 2024 to 2030, according to market researchers Grand View Research. Customer experience management (CEM) solutions are gaining widespread popularity in diverse...

Cellular POS terminal installed base to reach 189m in 2027

Cellular connectivity has become a very popular option for POS terminals and was incorporated in 52% of the devices shipped in 2023. The wireless technology has an important role in facilitating the global adoption of electronic payments, as it enables the rollout of...