Nov 27, 2023
A new Ericsson ConsumerLab report titled ‘’5G Value: Turning performance into loyalty‘’ has revealed some unique insights and consumer trends about 5G in South Africa. The satisfaction and user-loyalty-focused report highlights the Communications Service Providers...
Nov 27, 2023
The Ombudsman for Banking Services (OBS) Reana Steyn has named the banks that best co-operated with her office in resolving customers’ complaints. At the OBS Annual Banking Awards ceremony in Johannesburg on 24 November, Steyn recognised the banks and their...
Nov 27, 2023
Research by Cisco AppDynamics reveals that consumers around the world are planning to do more of their holiday season shopping online than ever before this year. On average, consumers expect that 59% of their spending on key shopping dates will be online this year...
Nov 27, 2023
The business world continues to be defined by disruption and evolution, the latest being an unrelenting interest in generative AI. This has set off what some are deeming a ‘new era’ in every industry. While technology has always progressed at high speeds, the pace of...
Nov 27, 2023
The Africa’s Business Heroes (ABH) Prize Competition, a philanthropic initiative sponsored by the Jack Ma Foundation and Alibaba Philanthropy, has named the winners of this year’s competition. The top three Africa’s Business Heroes for 2023 are: * First prize –...
Nov 24, 2023
Retailers are expecting an increase, to the tune of around R7-billion, in consumer spending on Black Friday 2023 compared to last year, according to data from the Bureau of Market Research (BMR). With 15% of sales being online last year, a significant proportion of...
