Mar 13, 2024
Vertiv has unveiled a new tool designed to transform and simplify the configuration of prefabricated modular (PFM) data centres. Available now in Europe, Middle East and Africa (EMEA), the Vertiv Modular Designer Lite is a user-friendly, web-based application aimed at...
Dec 4, 2023
Cape Town-based conversational automation specialist Clevva has recently boosted its virtual agents generative AI (GenAI) technology. This allows the virtual agents to have targeted sales, support and service conversations that not only feel human, but get the job...
Nov 14, 2023
CCI South Africa, with partner organisation impact sourcing service provider CareerBox Africa, were recognised for their contribution to the BPO industry at the BPESA GBA Alchemy Awards 2023. CCI South Africa clinched two major wins at the prestigious awards,...
Oct 31, 2023
Avaya’s South African customers face the same challenges in moving to the cloud, and many of them have bought into the company’s phased approach. Brett Butler, country manager of Avaya South Africa, points out that many of Avaya’s largest customers...
Oct 23, 2023
Avaya’s South African customers face the same challenges in moving to the cloud, and many of them have bought into the company’s phased approach. Brett Butler, country manager of Avaya South Africa, points out that many of Avaya’s largest customers in the financial...
Apr 20, 2023
Clickatell has launched a Chat Commerce Platform as a Service (CCPaaS) that empowers brands to capitalise on the opportunity of Chat Commerce, the emerging next wave of digital commerce. This ground-breaking platform enables businesses to seamlessly connect, interact...
