Nov 1, 2017
Sunjveer Panday, sales manager of South African financial services provider Talksure, walked away with the title of Best Sales Manager at the 2017 Top Ranking Performers Global Awards. Sunjveer received gold at the 2017 EMEA (European, Middle-Eastern, and African)...
Oct 4, 2017
In line with its brand promise to enable its clients to See Money Differently, Nedbank has prioritised innovation as a vital cornerstone on which it delivers value to its clients. The bank is especially committed to leveraging digital innovation as a means of...
Sep 20, 2017
1Life has launched its 1Life Chat Bot, named Emily — a first of its kind for the long-term insurance industry. Emily will offer consumers the convenience of sourcing instant life insurance quotes using popular social media platform — Facebook —...
Sep 4, 2017
On-demand customer experience and digital solutions company, DSG, has celebrated adding yet another contact centre award to its pedigree, having won The Best Technology Innovation and Best Use of Social Media in a Contact Centre and being nominated second for Best...
May 9, 2017
Aspect Software has announced Aspect Via WFM, the cloud-based version of Aspect’s market-leading workforce management solution. Aspect Via, the company’s Customer Engagement Centre (CEC) and the backbone of Aspect’s cloud portfolio, is a complete set of customer...
Apr 7, 2017
Aspect Software is celebrating the European launch of its 100% cloud-based Customer Engagement Centre (CEC) platform, Aspect Via. Available to all verticals in the UK and Europe, Aspect Via’s launch marks the company’s aggressive global expansion plans....
