Mar 29, 2016
Mobile marketing firm InTarget has unveiled a research application that survey participants access on their cellphones using USSD menu-driven technology. What’s more, there is an instant gratification element as customers engaging with a particular survey can be...
Feb 26, 2016
Nutanix has received the Omega NorthFace Scoreboard Award for the third consecutive year, demonstrating its on-going commitment to building sustainable, long-term customer loyalty. “We are extremely proud to be recognised for our unwavering commitment to the...
Feb 18, 2016
Competition for customer loyalty is fierce today and organizations are looking for every advantage. One of them can be a strong community that can be enhanced by community management tools, workflow enhancements and enhanced user-experience capabilities, says Rob...
Feb 5, 2016
Gartner has named Deloitte Digital a leader in CRM and Customer Experience Implementation Services for the fourth consecutive year. The December 2015 report entitled, Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide, positions Deloitte...
Nov 11, 2015
Cape Town-based SWARM Loyalty, a specialist developer of mobile loyalty card and customer marketing applications, has secured the backing of an IT venture capital consortium as part of a rapid expansion drive in the local hospitality market. Made up of experienced IT...
Oct 16, 2015
In order to make sales, a business has to have qualified leads, and the best way to do this is thorough lead generation, or the process of establishing interest in products or services among a specific target market. Generating leads involves a process. There are ways...
