Mar 25, 2015
The ultimate result of today’s many business challenges is that it is more important now than ever that companies know their customers better. That is the end goal of customer experience management, and yet, many companies still fail in obtaining a holistic...
Mar 3, 2015
Sage ERP Africa, a leading provider of business management software and services to small and medium-sized businesses, has announced integration between Sage CRM and Sage ERP X3. This integration provides mid-market enterprises with a single, customer-centric view...
Feb 13, 2015
The world of e-commerce and online business is a highly pressurised market. The need for 24/7 operations, an environment of global competition, and customers who are both price sensitive and incredibly vocal, make for a challenging business landscape, says Shailendra...
Jan 5, 2015
CommVault has announced its continued industry leadership in technical support and services with a 97% customer satisfaction rating based on the results of the company’s 2014 support services survey. The rating marks the fourth consecutive year that CommVault has...
Nov 27, 2014
Pamoja, together with its partner BluWave CRM Software, is extending the benefits of advanced software to uplift the sales function in business. As a result of the alliance and exposure to next generation CRM infrastructure and service linked to the cloud, sales...
Nov 19, 2014
JDA Software Group and IBM have partnered to provide joint solutions that help organisations deliver engaging customer experiences by intelligently processing and fulfilling product orders in the most efficient and cost effective manner possible. IBM and JDA will...
