Sep 6, 2013
Intelligent Debt Management, (IDM), South Africa’s leading and largest debt management company, has successfully implemented Sage CRM. “The software has enabled us to improve our value, impact and service levels to our clients by catering for a scalable, efficient,...
Aug 28, 2013
For more than 40 years Harbour and Associates has been assisting companies with a wide range of consulting services including company registrations and tax returns, as well as BBBEE and other auditing services. In order to drive their customer service to greater...
Aug 22, 2013
Sanlam Health, a subsidiary of leading financial services group Sanlam, has streamlined its e-mail management systems by adopting an e-mailtopia program supplied by customer interaction and communications expert Inter-Active Technologies (IAT). Canadian-based...
Aug 19, 2013
To succeed in today’s economy, organisations need to ensure customers, partners and employees have access to the right information in the context of the business process in which they are engaged. The latest release of Oracle WebCenter addresses this challenge with...
Aug 1, 2013
SA’s first social media platform that targets managed communities to ease the process of communication between members is set to change the way body corporates and homeowner associations operate. Launched late last year, SocialEstate.co.za radically speeds up...
Jul 24, 2013
Genesys, a leading provider of customer service and contact centre solutions, has announced the launch of Genesys Proactive Engagement, a powerful new offering that increases Web sales and first contact resolution for customer service. With Genesys Proactive...
