The right skills for the right solutions

As communications service providers increasingly focus on the customer, many are tackling the fundamental problem of getting a larger number of products to market faster, for example, by strengthening their offers by implementing centralised, co-ordinated product...

Intuate Group to offer Noble IQ products

South African owned integrated solutions specialist, Intuate Group, is geared up to offer Noble Systems’ latest family of products, Noble IQ, which features data analytics solutions for campaign strategy management and business analytics tools. This new product...

IDM implements Sage CRM

Intelligent Debt Management, (IDM), South Africa’s leading and largest debt management company, has successfully implemented Sage CRM. “The software has enabled us to improve our value, impact and service levels to our clients by catering for a scalable, efficient,...

Harbour and Associates deploy CRM solution

For more than 40 years Harbour and Associates has been assisting companies with a wide range of consulting services including company registrations and tax returns, as well as BBBEE and other auditing services. In order to drive their customer service to greater...

Sanlam Health enhances e-mail interaction

Sanlam Health, a subsidiary of leading financial services group Sanlam, has streamlined its e-mail management systems by adopting an e-mailtopia program supplied by customer interaction and communications expert Inter-Active Technologies (IAT). Canadian-based...

Oracle unveils new WebCenter release

To succeed in today’s economy, organisations need to ensure customers, partners and employees have access to the right information in the context of the business process in which they are engaged. The latest release of Oracle WebCenter addresses this challenge with...