Jun 27, 2014
Increasingly IT departments are being called upon by business to be accountable as part of the business, and not just as part of the IT department. It is with this that Quintica has seen a recent spike in the demand for ITIL (IT Infrastructure Library) awareness...
Jun 26, 2014
Netology is a South African company with a core focus on outsourced network support, specialising in networking and related services. As a result, effective customer service is critical to their business. More effective IT service management (ITSM) processes and tools...
Jun 9, 2014
Open Box, a software development consultancy comprising 120+ users, has used its ICT managed services partner, Integr8, to upgrade its infrastructure and software, and, at the same time, benefit from Software Assurance and Open Value Subscription (OVS). As a result...
Jun 6, 2014
The adoption of managed services can enable organisations to greatly improve efficiency and lower costs, not to mention improve the security and stability of their technical environments. Gerald Naidoo, CEO of Logikal Consulting takes a look at some of the chief...
Jun 5, 2014
Kaseya has announced the availability of Kaseya version 7.0 of its product portfolio. This release delivers innovations across Kaseya’s core IT, cloud and mobility management solutions and provides managed service providers and IT organisations with new and enhanced...
Jun 2, 2014
IT departments who want to make an impact on business need to find their voice, add value to the business and be clear on what their role is in their organisation. This was the overarching message delivered by global ITSM expert Delores Maxwell at a series of Quintica...
