Soarsoft offers HP Autonomy solution

Soarsoft Africa, a specialist of archive, migration, messaging and collaboration solutions and distributor of HP Autonomy solutions in southern Africa, has recently announced the latest HP Information Governance Services built on HP Autonomy technologies. The services...

Enterprise architecture key in IT governance

The importance of enterprise architecture as a strategic business capability, and even as a source of competitive advantage, is becoming increasingly well understood. It’s also been fuelled by King III and COBIT 5 making the CEO accountable for enterprise...

Avoiding the common failure points of ITSM

Many organisations embark on service management improvement programmes, particularly with regard to IT service management (ITSM), only for the projects to fail to deliver the anticipated benefits, says Edward Carbutt, executive director at Marval South Africa. This...

ITSM sets new outsourcing standards

As IT solutions commercialise and plug-and-play becomes the order of the day, IT resellers and outsourced IT solution providers are being challenged to adapt their services to remain relevant. This is seeing a surge in demand for IT service management (ITSM) –...

Smart FM outsourcing needs Six Sigma

When it comes to facility management (FM), driving efficiencies up and costs down is a major objective. Outsourcing FM can offer a considerable advantage, but doing it without first performing a technical due diligence can be both risky and expensive, says Daniel...

Mobility is a business game-changer

CA Southern Africa plans to showcase Mobility in its forthcoming IT Management Symposium, taking place in Johannesburg on 20 February. Gareth James, CA Southern Africa solution strategist for mobility and cloud, says the mobility trend is being driven by the business...