Apr 3, 2013
As corporate networks become more complex, IT departments need to evolve from managing equipment to managing services. This requires monitoring service delivery from an end-to-end perspective and finding ways to anticipate problems before they happen. Emerging...
Apr 3, 2013
IT service management (ITSM) innovator Marval has once again successfully passed the latest ISO/IEC 20000:2011 audit, the worldwide standard for ITSM. The company has now held this certification since its introduction in 2005. The compliance requirements for ISO/IEC...
Mar 7, 2013
Marval South AfArica, local representative of the Marval Group (UK) and thought leader in IT governance and service management, is pleased to announce the availability of Marval Service Management (MSM) v 12.5, the latest version of Marval’s award-winning service...
