Shadow AI the next evolution of Shadow IT

Shadow IT, the use of technology systems, software, applications, devices or cloud services without formal approval, management or monitoring, emerged as a by-product of speed and autonomy. By Bryan Hamman, area vice-president: Africa at NetScout When employees moved...

AI won’t fix a broken customer experience

South African businesses have embraced digital transformation at an unprecedented pace. Artificial intelligence, automation, and new technology platforms are being introduced with the promise of faster service, greater efficiency, and happier customers. Yet many...

Bowmans joins SA AI Association Advisory Board

The South African Artificial Intelligence Association (SAAIA) has announced that law firm Bowmans has joined its Advisory Board. SAAIA is an industry body focused on promoting the advancement of responsible AI in South Africa by uniting practitioners across...

SA’s digital future depends on cyber resilience

South Africa’s data centre sector is expanding rapidly. New investment is creating opportunities for economic growth, digital innovation and regional connectivity, while positioning the country as a strategic hub for Africa’s digital economy. By Kgomotso...