Apr 29, 2026
According to PwC’s 2025 Customer Experience Survey, more than half (52%) of consumers have abandoned a brand due to a bad experience with its products or services, and nearly a third (29%) have done so because of poor customer experience, either online or in-person....
Apr 29, 2026
Now that you’ve graduated from tertiary education, you are no doubt looking forward to landing your dream job, writes Nolundi Matomane, talent acquisition manager at Pnet. But your excitement might be balanced with anxiety about how quickly you will be able to find a...
Apr 29, 2026
As South African businesses continue to invest in digital transformation to improve efficiency and remain competitive, a growing number of these initiatives are falling short of expectations. While budget constraints are often blamed, the real issue lies elsewhere,...
Apr 29, 2026
Most people understand what it means to protect a human identity because the dangers of someone impersonating you online or stealing and cloning your card are immediately obvious. By Richard Ford, Group chief technology officer of Integrity360 Today, organisations...
Apr 29, 2026
For the past few years, generative artificial intelligence (AI) has dominated boardroom conversations. It drafted documents, summarised data and helped employees move faster. But the next wave of AI is already reshaping enterprise strategy in a far more profound way....
Apr 29, 2026
Huawei South Africa’s annual Girls in ICT Day gave young women practical skills in areas such as artificial intelligence, coding, and digital entrepreneurship. The day also celebrated their role in the digital economy, not only as future participants but as...
