Oct 7, 2021
For consumers wary of engaging physically with service providers, online self-service channels have increased in popularity over the past 18 months. Consumers want to chat to businesses where they are, on channels that suit them. It may suit the business to have a...
Oct 7, 2021
For the past 10 years, we’ve been hearing about how new-generation mobile apps, wallets, tap-to-pay, NFC solutions and even the humble QR code are going to spell the end of the magnetic stripe card as a means of payment. And here we are, in 2021, and we’re...
Oct 7, 2021
In 2016, Hanson Robotics unveiled Sophia, the world’s first humanoid robot. Since then, we’ve witnessed significant leaps in the development of intelligent machines, including those that can perform complex tasks and recreate famous sculptures....
Oct 6, 2021
With Covid-19 accelerating the digital transformation of businesses, many organisations were forced to adopt a work-from-home strategy, and customers began to increasingly purchase goods and services online. By Hyther Nizam, president: MEA at Zoho The outbreak...
Oct 6, 2021
Agility is key when it comes to data analytics. A report that takes six months to deliver is of little value to the business, because any insights will be stale and irrelevant. The historical disconnect between IT and business remains a problem, and this is where...
Oct 6, 2021
The move away from permanent employment will suit smart workers and agile companies alike, writes Johann van Niekerk, MS of Outsized, South Africa. A taste of freedom is an exhilarating thing. It brings a sense of wonder and clarity, and a peek into a world beyond...
