Unlocking data sets CIOs, companies and customers up for success

While companies used to build one to three year transformation plans, today technological advancements and customer expectations are changing much faster. By Robin Fisher, senior area vice-president of Salesforce Emerging Markets Everything companies do has to be...

Understanding your credit score and how it works

What is a credit score? A credit score, also known as a credit rating, is a number that reflects the likelihood of you repaying money you want to borrow. By Annelene Dippenaar, chief legal and compliance officer at Experian Africa Lenders like banks and credit card...

How POPIA will affect outbound contact centres

On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal persecution. By John Woollam, CEO of Euphoria...

Dealing with a crisis? Don’t forget your employees

In the first South African study to explore the crisis communication needs of employees specifically, University of Stellenbosch Business School (USB) MBA graduate Leana Kotze highlighted that, in an organisational crisis, “an employee-centred approach is good...

Why ‘castle-and-moat’ protection is no fairy tale

Our changing world, with its more distributed infrastructure and new applications and workloads exposing a larger attack surface, means that perimeter security, while still an important element within an enterprise’s cybersecurity arsenal, is simply no longer...

Find the right cloud strategy for your business

2021 will be the year defined by business’ attempt to recover, build better resilience and restructure their operations following a tumultuous year of change as a result of the global pandemic. By Dr Setumo Mohapi, chief go-to-market at Dimension Data The...