Defuse the ticking mental health time-bomb

Workplaces across the globe are facing a mental health crisis of unprecedented scope, as the effects of almost two years of anxiety, uncertainty and fear will transition into another period of flux as we enter 2022, a leadership expert says. Debbie Goodman, group CEO...

Optimise customer service in line with the new WhatsApp pricing

February 2022 marks the date that WhatsApp for Business will be changing its pricing from the current notification-based model to a conversation-based model. This new way of costing conversations puts the customer at the centre of every engagement and can be used by...

Mitigating the popularity risk

Check Point Research, for the second quarter of 2021, found that Microsoft was the most popular brand used to lure unsuspecting individuals and employees. This isn’t hard to believe because Microsoft’s Active Directory continues to dominate the market...

MainOne supports VIPNET with increased capacity

MainOne, the West African connectivity and data centre solutions provider, has upgraded Ivorian ISP VIPNET’s capapacity form 155Mbos to 1Gbps. VIPNET is a telecommunications operator that provides connectivity services and technology integration solutions...

Legal concerns around vaccine mandates in the workplace

Government is working hard to reach its target of vaccinating 67% of the country’s population by the end of this year. Many local companies have also instituted vaccine mandates for employees who want to return to the office. Ian McAlister, GM at CRS...

Mitigate the risk of payments fraud

Global losses from payment fraud have tripled from $9,84-billion in 2011 to $32,39-billion in 2020, according to Deutsche Bank’s 2021 report on the future of payments. And financial professionals are saying Covid-19 hasn’t helped matters, with 65%...