Utilities companies embrace service, remain relevant to customer needs

Utilities companies should be used to the occasional existential threat. It happened when monolithic phone companies had to adapt globally to the arrival of the internet, smartphones and competition from digital-first competitors. By Claudia Johnston, sales director...

POPIA: a bandwagon that needs caution and planning to ride …

No, teams of officials representing the government and the Protection of Personal Information Act (POPIA) are not about to clap your business in irons or weigh you down with hefty fines. Not yet. There is time for your organisation to patch the holes, make the right...

The CIO’s role in delivering a personalised employee experience

The pandemic has placed CIOs at the forefront of organisational change, with greater influence on organisational strategy and resource allocation as technology takes centre stage. by Tsepa Ramoriting, group executive of iOCO Technology According to IDG’s 2021...

Data management: grudge purchase or strategic business tool?

Work from home (WFH) is here to stay, and it has changed the way we access business data. By Hemant Harie, MD of Gabsten Technologies The monolithic server structure has firmly given way to cloud-based storage systems that enable anytime, anywhere access, along with...

Time for SA to get serious about WiFi

With South Africans spending more of their time on the internet to carry out a wide variety of activities, and now even increasingly working from home, they need to give more consideration to the WiFi networks in their home – and rely on advice from their ISP...

Guidance on mandatory vaccination policies for the workplace

After months of speculation, the Department of Employment and Labour in South Africa has provided guidance in relation to vaccination policies within the workplace. By Kirsty Gibson, associate, and Johan Botes, partner and head of the employment and compensation...