Remote services, support, maintenance crucial for remote working

Many organisations are reporting a significant boost in productivity, as well as a host of other benefits, as their employees continue to work remotely. By Barry Venter, CEO of Nashua According to Unilever Group CEO, Alan Jope, the company has seen a 41% increase in...

Cyber insurance should be a priority for all businesses

A recent report published by Mimecast, estimates the volume of malicious and opportunistic cybercrime has increased worldwide by as much as 33% between January and March of this year. In addition, US-based cloud security company, Zscaler, reported an increase of over...

Decision-making has been transformed by Covid-19

The time to step away from instinctual decision-making is now. Today, a scientific, fact-based approach, leveraging insight derived from an organisation’s data, is critical to the navigation of the current business world. So says Shakeel Jhazbhay, GM: digital...

Covid-19 brutally exposes a lack of customer experience

Marketing guru, Philip Kotler, said that the customer is king, but has this been the case during the Covid-19 pandemic? Having wreaked havoc on a majority of businesses, the pandemic has forced brands to reconsider their business models, and most importantly, the...

Cybersecurity in 2020: lessons for tomorrow

The rollercoaster that was 2020 didn’t leave us entirely bruised and battered. By Doros Hadjizenonos, regional sales director: SADC at Fortinet As you’ve undoubtedly heard several times by now, it’s been quite a boost for technology adoption. Less...

Chatbots are here to stay

The uptake of chatbot solutions is growing from strength to strength across the globe, as companies spanning various industry segments and verticals are beginning to realise that this technology can effectively transform the way businesses communicate with their...