The stifling effect of Covid-19 on investment newbies

Covid-19 has left the economic world in a state of shock. Stock markets are fluctuating and the global economy is contracting, leaving people concerned about their investments. Some lost money as markets reacted to Covid-19, others adopted a holding pattern, and...

Business 2021: continuity in uncertainty

Business continuity used to be considered a part of Disaster Recovery (DR), another cog in the urgent wheel that turns to put the business back on track in the event of a crisis. However, the past year has reshaped business continuity in the eyes of the organisation....

Pandemic no excuse for poor customer service

“Due to Covid, it will take longer to answer your call… you are in a queue and we will try…” In recent months customers have become rightly frustrated with this response when trying to resolve a service problem or simply ask a question. Relying...

The real value of IoT is transformative innovation

The Internet of Things (IoT) is more than the sum of its interconnected parts. The vast swathes of sensors and software and systems that pull together insights and information and allow for industry and innovation. IoT is also far more than the media hype that has...

Challenges in creating new value from data

Economic pressures compounded by the pandemic mean business leaders are fighting for relevancy – and it is the CIO who holds the key. That’s because today, an organisation’s competitive advantage is directly determined by how rapidly it turns data...

How to efficiently respond to a cybersecurity breach

In 2020, the world experienced multiple high-profile cybersecurity breaches across sectors, exposing the personal information of millions. In the face of ever-evolving cybercrime as the world moves towards digital-first infrastructure, it begs the question: what are...