In customer communication, engagement is everything

In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is. What many struggle with however, is measuring customer experience. This isn’t helped by...

Microsoft brings Surface Book 3 to SA

Microsoft is expanding its Surface device range in South Africa with the introduction of the Surface Book 3 for both commercial and consumer customers. The device is available for consumers in retail from Incredible Connection stores. Surface Book 3 is a robust...

Ideas Cartel, Future Females partner on Women’s Day competition

In celebration of Women’s Month and International Women’s Day, Future Females has partnered with the Ideas Cartel to offer one winner the opportunity to stay at the Old Foundry Hotel for one month, an exclusive business lunch with Future Females...

Should South Africa consider special visas to attract skills?

In July last year, the UK government announced that it would be launching a special visa for Health and Social Care workers to apply to work in the UK. This included, amongst other things, faster visa turn-around times, reduced visa fees compared to that paid by other...

What does economic uptick mean for IT spending?

After more than a year of lockdowns, decreased market demand, and economic downturn, lockdown restrictions have moved to level one in South Africa and the vaccine rollout is underway. By Steve Briggs, chief commercial officer at Seacom The tragic loss of lives and...

IoT could improve water infrastructure challenges

A suite of Internet of Things (IoT) solutions are being rolled out and others are under development to address the many issues facing existing water supply infrastructure around the world. A critical issue that can be improved with the use of the technology is...