E-commerce feels logistics pinch of Covid-19 boom

The Covid-19 pandemic has spurred unprecedented growth in ecommerce, accelerating local adoption rates by as many as three to five years. However, as online shopping continues to boom, many online retailers have struggled to cope with the demand and disruptions to...

Augmented analytics: what’s the fuss?

When analytics is infused with artificial intelligence (AI), businesses can start to truly enhance productivity amongst the human workforce. This is according to Clinton Scott, managing director at TechSoft International, who says that when analytics is augmented with...

What to do when your info is found for sale

Dealing in stolen account credentials is big business for hackers. They can easily and widely trade login credentials and full account details in cybercriminal marketplaces to make money for minimal effort. Although privileged accounts, such as administrator accounts,...

Commvault launches HyperScale X

Yesterday at Commvault FutureReady 2020, Commvault announced the launch of Commvault HyperScale X. HyperScale X is the latest generation of Commvault’s fully integrated scale-out data management solution, and is the first product in the portfolio to integrate...

Clickatell launches Chat Desk

Clickatell has launched Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain customer insights in real-time using chat channels for live agent support. The solution addresses the growing consumer demand for easy and...