Jul 23, 2020
Digital transformation is happening at an unprecedented pace, largely as a side effect of the ongoing pandemic. This increased uptake of digital technologies is enabling companies to operate remotely, contactlessly and in many instances, more efficiently. Tying your...
Jul 23, 2020
The Covid-19 pandemic has spurred unprecedented growth in ecommerce, accelerating local adoption rates by as many as three to five years. However, as online shopping continues to boom, many online retailers have struggled to cope with the demand and disruptions to...
Jul 23, 2020
When analytics is infused with artificial intelligence (AI), businesses can start to truly enhance productivity amongst the human workforce. This is according to Clinton Scott, managing director at TechSoft International, who says that when analytics is augmented with...
Jul 23, 2020
Dealing in stolen account credentials is big business for hackers. They can easily and widely trade login credentials and full account details in cybercriminal marketplaces to make money for minimal effort. Although privileged accounts, such as administrator accounts,...
Jul 22, 2020
Yesterday at Commvault FutureReady 2020, Commvault announced the launch of Commvault HyperScale X. HyperScale X is the latest generation of Commvault’s fully integrated scale-out data management solution, and is the first product in the portfolio to integrate...
Jul 22, 2020
Clickatell has launched Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain customer insights in real-time using chat channels for live agent support. The solution addresses the growing consumer demand for easy and...