Sep 17, 2020
A key factor in ensuring long-term relationships is quality customer service, writes Chris Kayiya, data and analytics manager at IQbusiness. By using advanced data analytics, you can better understand your consumer base and deliver on expectations while proactively...
Sep 17, 2020
Telkom and Telenor have signed a three and a half year managed roaming agreement that will enable Telkom to improve the roaming retail offering to its end users. Through this agreement, Telenor will be responsible for the full end-to-end wholesale roaming process for...
Sep 16, 2020
Big data is invaluable to society – the majority of businesses now understand its importance, even more so with the global events of the recent months, with many now prioritising time and resources to transform raw information into transformative insight and...
Sep 16, 2020
The mainframe has a growing role to play in a world of digital transformation where the customer is king. By Gerard King, CA Southern Africa’s mainframe pre-sales and support engineer Businesses around the globe, small and large, are continually striving for...
Sep 16, 2020
For as long as users have had access to mobile devices and the Internet, there has been a tension between IT departments and the end-user communities they serve. By Naren Mewa, chief digital officer of Tarsus Distribution On the one hand, IT needs to impose standards...
Sep 16, 2020
Despite the country moving to level two of the national lockdown, most industries are still reeling from the upset caused by the pandemic and reduced economic activity. This is exacerbated by the loss of quality talent that most companies are facing due to the...
