Sep 15, 2020
For years, reality was simply what was real. Today, it can still be that – but it can also be augmented (AR), virtual (VR) or mixed (MR), all very exciting forms of a different reality that is shaping our lives and transforming businesses around the globe. By...
Sep 15, 2020
When we look back on 2020, we’ll remember it as the year everything changed. Customer communication is no exception. By Mia Papanicolaou, chief operating officer of Striata With people around the globe forced to stay home under varying levels of lockdown,...
Sep 15, 2020
Nedbank is making digital banking easier for entry-level clients with new updates to its Nedbank Money App Lite cellphone app. “With the Covid-19 pandemic restricting people’s movements, and many bank clients reluctant to go into branches for their safety,...
Sep 15, 2020
The ongoing Covid-19 pandemic that is pushing businesses to rapidly reinvent the way they operate is an additional driving force for the uptake of contact centre as a service (CCaaS) in South Africa, putting the future of the traditional contact centre model under...
Sep 14, 2020
Eutelsat Communications and Paratus, have signed a multi-year distribution agreement to bring high quality network connectivity to South Africa. Paratus will leverage the unprecedented operational flexibility and power of Eutelsat Konnect, the new-generation high...
Sep 14, 2020
Current trends right now, due to both technology and the Covid crisis, have brought terms like “the Fourth Industrial Revolution”, “artificial intelligence”, “digitisation” and “the Internet of Things” strongly to the...
