Making multi-cloud work for the mobile SME

Mobile working is now more than a progressive signifier of a modern business. By Greg McDonald Director, systems engineering at Dell Technologies South Africa It is a critical need, and it relies upon the cloud for continuity and productivity. Cloud strategies are...

Openserve urges consumers to migrate to fibre

Openserve will continue with its drive to migrate customers using copper-based internet to fibre-based infrastructure. Consumers who are currently using ADSL, and who are in an Openserve fibred area, are encouraged to contact their Internet Service Provider (ISP) for...

Chemical-free sanitation for reduced risk to staff

As the worldwide medical industry continues to scrutinise the Covid-19 pandemic and trials for vaccines, anti-bodies and potential cures are put through their paces, hospitals, schools and households are urged to disinfect high-touch surfaces to lower any risk of...

How to successfully apply AI in your business

The term artificial intelligence (or AI) has existed in the realm of science fiction for decades, typically represented by intelligent humanoid robots. By Harkrishan Singh, director: application development at In2IT Technologies As AI has become a reality over the...

Covid-proofing the contact centre

Logistics, costs and complexity – the contact centre has faced an entirely different challenge in 2020. When the pandemic was first felt in the shape of lockdowns and remote working, many companies were able to rapidly iterate and adapt. They moved their people...

Continuous planning key to business success

The continuously changing business and regulatory landscape during the Covid-19 pandemic means that businesses are now more reliant than ever on being able to plan accurately. By Paul Morgan, business unit lead for data, planning and analytics at Altron Karabina...