Sequel Support launches Hyperion

Sequel Support, a Cape Town-based database support specialist, has launched Hyperion to automate the monitoring of databases. Hyperion was developed in-house, and is already integrated into the company’s managed services offering. Now organisations that perform...

Iris Automation gets SA drone waiver

Iris Automation has announced that its customer United Drone Holdings (UDH) has been granted the first BVLOS flight approval by the South African Civil Aviation Authority (SACAA) to conduct long-range commercial flights with vertical take-off and landing (VTOL)...

New app trends that will help businesses succeed

Mobile apps are reshaping all industries and business leaders need to quickly adopt the latest mobile app trends in order to succeed in 2020. By Bluegrass Digital CEO Nick Durrant It is also critical for businesses to integrate the latest mobile app development...

Empowerment begins with equality

Gender diversity, inclusion and equality in the workplace are no longer just nice to haves. They are business imperatives. By Gcobisa Ntshona, human resources director at LexisNexis South Africa Research already shows them to be socio-economic imperatives, because...

New parental leave laws and UIF benefits

Following a period of legal limbo, the government notified employers that the parental leave laws that were promulgated in November 2018 would take effect from 1 January 2020. By Rob Cooper, chairman of the Payroll Authors Group of South Africa, and host of the Sage...

Embracing a self-service world to improve CX

Irrespective of industry sector, 81% of customers want to take matters into their own hands and solve queries before reaching out to a contact centre agent. By Wynand Smit, CEO of Inovo In fact, 67% of people prefer self-service over speaking to a company...