Investing in cyber resilience key to success

In today’s always-on, always-connected economy, businesses are under pressure to enhance their cybersecurity strategy and prove to their customers that data protection is critical to their customer engagement strategy. Michel Nader, senior regional director:...

Vox launches SD-WAN Lite

Vox has announced the launch of their SD-WAN Lite service, an entry-level solution designed to cater for local small and medium enterprises (SMEs) who require more resilient and reliable data and voice connectivity. Vox SD-WAN Lite allows organisations to use any...

Paratus doubles up on Botswana service

Paratus has built a quality network with double routes in Botswana. The multi-million dollar investment in Paratus’s own infrastructure and a strategic partnership within Botswana are helping to sign up clients like Bank Gaborone, FNB, Coca-Cola, Spar,...

Online shopping: supplier obligations and consumer rights

Courier companies have hit the ground running as online shopping takes off while malls remain an eerie reality. Finger shopping, snuggled under the duvet, has become a new norm for many South Africans, but what do we know about our rights as electronic consumers or...

Things you should insist your chatbot can do

Businesses of all sizes are increasingly using chatbots to address customer queries. That makes sense, says Clevva co-CEO Ryan Falkenberg, adding: “Used effectively, chatbots can be a valuable addition to any customer service offering. All too often, however,...