Dec 27, 2019
In the face of subscribers’ growing expectations and a demanding business community that relies on robust telecoms for their own digital initiatives, communications service providers (CSPs) are continuing to transform what they do and – even more important – how they...
Dec 27, 2019
As more businesses face the technical realities of digital transformation and advance towards 4IR, the customer experience is always front-of-mind – and it is little wonder the call centre has emerged as the frontline of technology-driven, fully automated service...
Dec 23, 2019
Ransomware has become big business, generating estimated annual revenues of $1 billion a year for malicious threat actors. The victims of ransomware continue to stack up as criminals develop new, more creative ways to infiltrate IT environments, seize data and hold...
Dec 23, 2019
Hewlett Packard Enterprise (HPE) has announced the HPE Container Platform, an enterprise-grade Kubernetes-based container platform designed for both cloud-native applications and monolithic applications with persistent storage. With the HPE Container Platform,...
Dec 23, 2019
As with the majority of business software, HR and payroll solutions are increasingly available through the cloud as a pay-as-you-use model and are today, considered as mainstream as any other business application. However, a fundamental issue for any user looking to...
Dec 23, 2019
Even though the Fourth Industrial Revolution has been a focal point in recent months, less than 2% of South African rural households can access the internet from home. This is a challenge that integrated ICT and infrastructure provider Vox has taken to heart. While...