Saicom adds intelligent virtual agent

Saicom Voice Services has launched an intelligent virtual agent offering to automate common interactions between its clients and their customers. Developed by Inference Solutions and integrated across its Broadsoft platform, the virtual agent platform allows Saicom to...

Why the must-have skill in tech is to be human

Why does technology exist? Not just mobiles and tablets and bleeding-edge digital applications, but any sort of technology – the internal combustion engine, a pair of scissors, a sharpened rock. It’s all tech. By Joe Baguley, vice-president and chief technology...

Demystifying cloud cybersecurity

With the rise of edge data centres and an increase in cloud-based computing, companies are facing new challenges in end-to-end cybersecurity. To ensure proper protection, data centre teams must now assess both internal processes and strategies used by cloud suppliers....

InfiNet Wireless uses 6GHz frequency to prepare for 5G

InfiNet Wireless has announced that it is enhancing its fixed wireless solutions operating at 6GHz frequency band to ensure maximum performance. The announcement coincides with a universal rise in demand for available spectrum and the need for major spectrum...

All roads lead to Soweto gaming festival

Thee 2019 Esports tournament will be co-hosted in three African countries – Ghana, Nigeria and Zimbabwe. The esports tournament will have a prize pool of R20 000, which will be the first of its kind and will be hosted at the prestigious Soweto Theatre. The third...

Eset is Canalys cybersecurity champion

Eset has achieved Champion status globally for the first time in Canalys Cybersecurity Leadership Matrix 2019. Canalys is a leading global technology market analyst firm with a channel focus; it strives to guide clients on the future of the technology industry and to...