The future of connections

The rising prices of utilities are making South Africans a lot more conscious of their consumption. Here, the Internet of Things (IoT) can play a key role in enabling consumers to monitor and manage their consumption, ultimately reducing costs. In South Africa’s...

Staying ahead of today’s biggest risks

Companies today have a multitude of risks to deal with, and each one requires its own measures of mitigation. However, certain risks remain top of the pile, according to a survey of operational risk practitioners across the globe. The threat of data loss through cyber...

Delivering the experience your customers demand

How you can deliver a seamless in-branch customer experience? By Andrew Small, BT vice-president: unified communications and contact centres. When I talk to CIOs, they often talk about the challenges they have in their branches or stores with employee and customer...

Machine learning will lead to better consumer engagement

Science fiction movies and novels did an amazing job of creating and dramatising encounters with artificial intelligence (AI). But did it prepare us for the real world of AI? Unfortunately not, writes Jarred Mailer-Lyons, head of digital at The MediaShop Most people...

A smart geyser that tells you when it’s fit to burst

It turns out geyser-related issues cause some of the country’s most common household insurance claims, according to short-term insurer Santam. It’s not just replacing the equipment that’s expensive. It’s all the damage it can wreak when it goes...

FAIS compliance a business imperative

The Financial Advisory and Intermediary Services Act (FAIS) is designed to create a professional code of conduct with specific outcomes and measurements which Financial Services Providers (FSPs) must comply with. Angelique Strumpher, administration manager at...