Jun 18, 2019
Earlier this year, Gartner released its 2019 Magic Quadrant for Field Service Management, and while IFS understands service and flexibility required to deliver for our customers, the report is full of other pieces of enlightening information. By Tom Paquin, senior...
Jun 18, 2019
Lorna Hardie, regional director: sub-Saharan Africa at VMware, says cloud and virtualisation technologies play a pivotal role in the organisation’s futureproof strategy and sustainability. The Fourth Industrial Revolution is arguably here. It is moving rapidly...
Jun 18, 2019
Solutions from ArcaStream and Excelero are part of a new software-defined storage deployment at Imperial College London, one of the world’s leading university research centres for science, engineering, medicine and business. By moving to a single...
Jun 18, 2019
Saicom Voice Services has launched an intelligent virtual agent offering to automate common interactions between its clients and their customers. Developed by Inference Solutions and integrated across its Broadsoft platform, the virtual agent platform allows Saicom to...
Jun 14, 2019
Why does technology exist? Not just mobiles and tablets and bleeding-edge digital applications, but any sort of technology – the internal combustion engine, a pair of scissors, a sharpened rock. It’s all tech. By Joe Baguley, vice-president and chief technology...
Jun 14, 2019
With the rise of edge data centres and an increase in cloud-based computing, companies are facing new challenges in end-to-end cybersecurity. To ensure proper protection, data centre teams must now assess both internal processes and strategies used by cloud suppliers....
