CX moves to the centre of business strategy

As markets remain competitive and customers grow less tolerant of friction, 2025 marked a clear shift in how organisations think about customer experience (CX) – particularly in business-to-business environments. According to Grant Phillips, Group CEO of e4, customer...

Xero delivers Claude integration

Xero has announced its live integration with Anthropic, the company behind Claude. Building on a multi-year partnership announced in late March, the speed to market of the integration marks a significant milestone for Xero customers. The partnership brings Claude...

Nissan and Red Hat co-engineer software-defined vehicles

Red Hat has announced a landmark engineering initiative with Nissan Motor Company to build its next-generation software-defined vehicle (SDV) platform. The collaboration would involve Red Hat In-Vehicle Operating System to provide a standardised, scalable Linux...
A seven-nation army couldn’t hold my backlog

A seven-nation army couldn’t hold my backlog

By Barry Buck – Anyone who has stood in a Champions League stadium knows the sound. Stomp, stomp, clap. The White Stripes riff converted into a 60 000-person chant before kick-off. There is no better soundtrack for enterprise project queues in 2026. The work...

The long-term infrastructure behind successful AI

Infrastructure decisions made today will determine the cost and resilience of tomorrow’s AI. Why? Because AI-driven applications aren’t temporary workloads. Once deployed, they run continuously, improving and expanding as organisations integrate them more deeply into...

Mobile money surge is a test for SA’s financial resilience

South Africa just celebrated Freedom Day, but it’s worth asking what financial freedom looks like in the digital age. By Doros Hadjizenonos, regional director: southern Africa at Fortinet There are about 6-million South Africans who remain unbanked or underbanked,...