How can you reduce licensing complexity and costs?

Licensing models and costs have undergone significant changes over the past year, leaving companies at an expensive crossroads if they don’t modernise and manage their licensing effectively, writes Chris Badenhorst, head of Azure Core Services at Braintree. Changing...

A redefined edge for agentic AI as compute and networking converge

Artificial intelligence (AI) is entering a new phase with agentic AI: autonomous systems that perceive, decide, act, and learn without constant human oversight, operating independently across distributed environments while collaborating with other agents in real time....

The real retention fix for call centres means adding actual value

Staff churn is an ongoing challenge across the business process outsourcing (BPO) industry, especially in call centres where long shifts and constant performance pressure are part of daily operations. By Lushan Sundram, senior sales and business development manager at...

Huawei is building one of SA’s most visible ICT talent ecosystems

As South Africa sharpens its focus on economic growth, digital inclusion and future-facing skills, Huawei is building one of the country’s most visible ICT talent ecosystems, with nearly 37 -00 participants reached in the past two years through its digital skills...

The CFO’s new mandate for AI assurance

Artificial intelligence (AI) influences forecasts, accelerating reconciliations, shaping decisions made on working capital and generating real-time insights. By Aaron Harris, chief technology officer of Sage What began as a simple way to automate tasks quickly evolved...

Online retailers confuse compliance with cybersecurity

For e-commerce enterprises in a booming, R130-billion and counting industry, it is tempting to view payments compliance as the finish line, a signal that a business is secure. But in practice, compliance is just the starting point. There are many who don’t realise...