Sovereign cloud: real control, or just the appearance of it?

As South African organisations weigh up sovereign cloud offerings, many are still equating sovereignty with a single decision: choosing a local data centre region. According to Nicolas Blank, chief technology officer of NBConsult, that assumption doesn’t hold up...
The foundation every AI strategy needs

The foundation every AI strategy needs

Artificial intelligence (AI) is reshaping business priorities across South Africa. Organisations are accelerating digital transformation, modernising applications and exploring new AI use cases, all while facing increasing pressure to do more with existing budgets and...
CX and fan engagement are finally converging

CX and fan engagement are finally converging

Fan engagement is undergoing a pivotal shift. In a year when billions of fans are glued to the biggest football stages on earth, too many brands are still treating them as anonymous audiences instead of active participants in the action. By Filip Filković, sales...

AI has improved execs’ work – but they don’t know how

Artificial intelligence (AI) is no longer an emerging technology confined to research laboratories or technology companies. Dr Shaheen Khan, senior academic and programme co-ordinator at Regent Business School) It has become an integral part of managerial...
When one click costs thousands

When one click costs thousands

For most South Africans, digital banking has become second nature. We pay accounts from our phones, shop online, book holidays, transfer money to family and friends and invest through banking apps – all in a matter of seconds. Unfortunately, criminals have...
What happens when your AI assistant learns your bad workplace habits?

What happens when your AI assistant learns your bad workplace habits?

An employee under pressure at a logistics firm finds a productivity boosting shortcut. Instead of manually parsing a 40-page supplier contract, they paste the confidential PDF into a public generative AI tool for a quick summary. It saves a couple of hours of reading....