Offshore contact centre boosts SA jobs

Local employment levels will receive a welcome boost of 84 new jobs, thanks to the launch of an offshore contact centre in South Africa. Silver Top Taxis in Australia, in partnership with Merchants, has launched the new customer service operation in a bid to...

Cisco enhances Webex

Cisco is converging the Cisco Spark and Webex platforms to create the Webex Meetings application for meetings and a new team collaboration application called Webex Teams. The company is also adding a new hardware device that turns any workspace with a TV into a Webex...

SA continues to tippy-toe into the cloud

It’s almost been a decade since global markets considered a phased approach to cloud migration. Having an increased amount of trust in cloud technology, the enterprise sector is leapfrogging traditional cloud entry points and moving both critical production...

Downtime not an option for critical infrastructure

THe draft Critical Infrastructure Protection Bill in South Africa, the successor to the National Key Points Act of 1980, has elicited heated debate from several quarters. However, it remains focused on improving security measures in critical infrastructure...

Getting to grips with data in your business

In light of the latest incidents of data sharing breaches, it’s become more crucial than ever for companies to understand the role of data and analytics in their business. Since the Cambridge Analytica story made headlines, many businesses have been questioning...

MyCybercare debuts MyID, proactive protection against ID theft

Specialist cyber insurance company MyCybercare has introduced MyID, a solution that offers 24/7 surveillance across the public Net, deep Web and dark Net to prevent private or personal information from being stolen and exploited. MyID provides proactive protection,...